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Welcome to Alberta Blue Cross Careers

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Senior Project Manager – Information Technology

Information Technology

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Edmonton

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Permanent Full Time

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Posted: December 14, 2021

The Senior Project Manager plays a key role in the initiation, planning, implementation, and closure of major projects. The Senior Project Manager provides high-level leadership to deliver business benefits through systems solutions. This position can be a permanent full time or one year contract. 

Individual Products Administrator - Member Support Call Centre - Work from Home -Maternity Leave

Call Centre

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Edmonton

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Temporary Full Time

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Posted: January 10, 2022

Alberta Blue Cross® has an immediate opening for 2 temporary  full-time Administrator's in our Individual Products Member Support department. Working from home, the focus is customer experience and retention. You will be an ambassador on behalf of Alberta Blue Cross and will handle incoming customer inquiries from multiple sources along with requests and plan updates for members. The successful candidate will be highly detail oriented, passionate about providing exceptional customer experiences and ready to handle a fast-paced work environment.

Benefit Plan Administrator - Group Benefit Plan Administration

Administrative

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Edmonton

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Permanent Full Time

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Posted: January 21, 2022

Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, results-driven Group Benefit Plan Administrator to join our Group Benefit Plan Administration team.  Under the direction of the Team Manager, this career minded individual will be responsible for building group benefit plans in accordance with contractual specifications for Pharmacy, Dental, and Health lines of benefit and assisting in day to day on-boarding/revising of group plans while specializing in building in Blue Express, POS, and Ben Plan systems - ensuring accurate and timely service for our group, individual products and government customers.  The successful candidate must have exemplary interpersonal skills, positive attitude and work ethic, strong problem-solving skills, and a strong commitment to exceptional client services.

Market Intelligence Specialist – Analytics

Analytics

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Edmonton

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Permanent Full Time

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Posted: November 15, 2021

Alberta Blue Cross® is seeking a Research Analyst for the Analytics department.  This position will be part of a newly launched team whose purpose is to support the product development process by gathering information from internal and external sources, which includes facilitation of surveys and focus groups.  The Research Analyst will also provide support to the organization by supporting the product development and management process.  Using a data-driven approach, the team is tasked to explain the drivers of performance within product segments and recommend plan features, and pricing.  

System Analyst (Java) - Information Technology

Information Technology

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Edmonton

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Permanent Full Time

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Posted: January 10, 2022

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers. Our software development teams are divided by the portfolios they serve, ranging from Administration, Claims, Sales, Finance, and more. As the majority of our applications are built in house, they are supported by teams that include Business Analysts, Quality Assurance, Infrastructure Operations, and a Project Management Office.

Group Underwriter – Group Underwriting

Accounting/ Finance

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Edmonton

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Permanent Full Time

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Posted: January 17, 2022

The Group Underwriter will support the sales force through timely and accurate risk assessment and rating of both prospective and in-force group business.  The successful candidate will train and develop skills in a hands-on environment, which will enable the individual to manage ongoing underwriting tasks related to an assigned block of in-force group business.

Risk Officer, Risk and Assurance Services - Finance

Accounting/ Finance

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Edmonton

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Permanent Full Time

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Posted: December 21, 2021

Alberta Blue Cross® is committed to mitigating the uncertainties that impact the strategic direction and ongoing operations related to maximizing the customer experience of our clients.

Reporting to the Director of Risk and Assurance Services, the Risk Officer supports the implementation and ongoing integration of risk management processes across Alberta Blue Cross®. This involves collaboration with others within and outside the organization on a variety of risk management initiatives and looking to them for their insight and expertise. In addition, the Risk Officer coordinates a variety of diverse projects including the corporate Insurance and Business Continuity programs.

Implementation Specialist- Group Clients (Edmonton/Calgary)

Other

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Edmonton

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Permanent Full Time

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Posted: January 17, 2022

Onboarding new group clients involves many factors and relies on areas throughout our organization to ensure that our new, large clients have a seamless and positive experience.  The Implementation Specialist works with our Account Management team and new clients to set up all of the products and services to effectively integrate them into the Alberta Blue Cross® operational infrastructure. The role requires an individual with great organizational, communication and interpersonal skills as they will be responsible for project managing both external and internal stakeholders and working closely with various departments within Alberta Blue Cross®.

Team Manager – Information Technology

Information Technology

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Edmonton

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Permanent Full Time

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Posted: January 24, 2022

Do you want to help people achieve maximum health and wellness and live Their Best Life?
Are you a good people leader with a knack for inspiring technical teams?
Are you able to create dynamic team environments that are both productive and positive?
Are you great at being organized and running small to medium sized projects?

We are seeking a Team Manager who is skilled at helping teams balance the everyday demands for prioritization & productivity along with creating an enjoyable and supportive atmosphere.

Government Business Development Lead – Strategic Initiatives and Intelligence

Administrative

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Edmonton

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Permanent Full Time

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Posted: January 24, 2022

Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, customer-focused Government Business Development Lead to join our team. Reporting to the Manager of Business Development, this  position plays a pivotal role in collaborating with public healthcare system clients to identify needs and develop customized and innovative solutions and recommendations related to new programs and services. The Government Business Development Lead will liaise with a broad cross-section of departments within Alberta Blue Cross to review service levels and ensure we are delivering an exceptional customer experience.

Intermediate Business Analyst – Information Technology Permanent – Full Time

Information Technology

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Edmonton

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Permanent Full Time

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Posted: January 17, 2022

As the successful candidate, you will facilitate business application enhancements and potential new development to enhance your department's capacity to meet customer needs. You will utilize your ability to understand business issues and needs with analytical expertise. 

Team Manager - Digital Experience - Alberta

Digital Experience

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Edmonton

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Permanent Full Time

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Posted: January 24, 2022

We have big plans and an even bigger vision at Alberta Blue Cross® to deliver an exceptional digital experience for everyone. We are looking for a team manager to support our digital experience user interface designers and join us on our mission to create seamless, frictionless and enjoyable experiences through universal design.

The ideal candidate for this position will be team oriented—strongly focused on growth, resiliency, empowerment, and collaboration. You will have a passion to support people in designing inventive, bold, clean, and fully functioning concepts, prototypes, and websites to support Alberta Blue Cross’s digital experience goals.  You will accomplish this while effectively prioritizing work and implementing agile solutions in a fast-paced environment within tight timelines.

In return, you’ll be part of a high-performing, ambitious and truly user-obsessed team that collaborates closely with stakeholders throughout the organization.

Benefit Plan Administrator - Group Benefit Plan Administration

Administrative

|

Edmonton

|

Temporary Full Time

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Posted: January 21, 2022

Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, results-driven Group Benefit Plan Administrator to join our Group Benefit Plan Administration team.  Under the direction of the Team Manager, this career minded individual will be responsible for building group benefit plans in accordance with contractual specifications for Pharmacy, Dental, and Health lines of benefit and assisting in day to day on-boarding/revising of group plans while specializing in building in Blue Express, POS, and Ben Plan systems - ensuring accurate and timely service for our group, individual products and government customers.  The successful candidate must have exemplary interpersonal skills, positive attitude and work ethic, strong problem-solving skills, and a strong commitment to exceptional client services.

Client Care Specialist – Group Sales Calgary

Quality Assurance

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Calgary

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Permanent Full Time

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Posted: January 12, 2022

The Client Care Specialist is a critical role in our Group Sales area – ensuring the customer experience is positive and in keeping with the reputation our brand has established and to  provide support for Group Sales Representatives in pursuing new business opportunities while focusing on the service and retention of existing group client business.

System Analyst (Microsoft ASP.net) - Information Technology

Information Technology

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Edmonton

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Permanent Full Time

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Posted: January 10, 2022

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity for a systems analyst that specializes in Microsoft ASP.net. This position will analyze business requirements, perform design, development, support and documentation activities in a Microsoft ASP.net application environment.  Exceptional communication skills and leadership skills are an asset as you work in an environment of collaboration with Business Analysis, Quality Assurance, Infrastructure & Operations, and our Project Management Office.

Pharmacokinetics Consultant - Contractor

Pharmacy

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Edmonton

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Contract

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Posted: January 13, 2022

This position will prepare subsequent-entry (generic) drug product reviews and provide support to the Alberta Blue Cross® Scientific & Research Services team for the review of drug submissions and related scientific matters. You will present your reviews to an external review group, either in person or as a virtual presentation.  Monthly hourly commitment will vary depending on the volume of submissions, with maximum of 500 hour per year.  Typical  workload will range from 5 to 25 hours per month.  This position will be a permanent contract renewed on an annual basis. 

Reporting Analyst - Business Enablement - Edmonton or Calgary

Analytics

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Edmonton

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Permanent Full Time

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Posted: January 24, 2022

Alberta Blue Cross® has an immediate opening for a Reporting Analyst to join our team in Edmonton or Calgary.   The Reporting Analyst will deliver insights to business leaders and customers using marketing, sales, and product information. The ideal candidate has a great attitude, has a proven track record for delivering excellent reporting results, and can quickly build expertise and relationships in constantly shifting business environments.

Case Management Coordinator (CMC) – Life & Disability Services

Case Management

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Edmonton

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Permanent Full Time

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Posted: January 5, 2022

Under the direction and supervision of the Team Manager, Life & Disability & Travel, the Case Management Coordinator (CMC) is responsible for providing administrative and clerical support to the management team and all Case Managers in accordance with the required standards, policies, and procedures of the department.

Compliance Analyst (Pharmacy)

Quality Assurance

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Edmonton

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Permanent Full Time

|

Posted: January 20, 2022

Claims Audit and Investigation Services conducts audits of health care providers and plan members to       assure compliance with provider agreements, group contracts, policies, procedures, applicable legislation, and Alberta Blue Cross controls. This position offers the opportunity to work with a team dedicated to accuracy and detail. The main responsibility of this position is to complete audits, analyze and report on claims submitted by health care providers and members.

Wellness Advisor – Action on Wellness

Wellness

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Edmonton

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Permanent Full Time

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Posted: January 12, 2022

We’re looking to grow our team and currently have two exciting Wellness Advisor positions available with the Wellness Team. The Wellness Advisor is responsible for working with Alberta Blue Cross® clients and partners to support the implementation of the Wellness Strategy. These positions are able to provide flexibility through a Mobile work style arrangement.

Data Steward – Analytics, Research & Pricing

Analytics

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Edmonton

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Permanent Full Time

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Posted: January 20, 2022

Alberta Blue Cross currently has an exciting opportunity for Data Stewards within the Enterprise Data Office. 

Senior Business Analyst - Information Technology

Information Technology

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Edmonton

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Permanent Full Time

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Posted: January 17, 2022

Alberta Blue Cross® has an exciting opportunity for a Senior Business Analyst to lead business analysis activities of large corporate projects and business analyst practice change management initiatives.  The business analyst will be responsible for mentoring business analysts in the areas of requirements management, modeling tools/techniques, business analysis standards/best-practices, building and fostering the business analyst community.

Interior Systems Mechanic – Facilities Management

Facilities

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Edmonton

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Temporary Full Time

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Posted: January 19, 2022

Alberta Blue Cross has an immediate opening for a certified interior systems mechanic to join our team.  Complying with all company policies, procedures and safety guidelines, the ideal candidate will be responsible to ensure that work is performed with a high level of quality and timeliness.

Claims Coordinator – Health Services (Work from Home) Temporary 18 Months

Administrative

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Edmonton

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Temporary Full Time

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Posted: January 12, 2022

The overall responsibility in this position is to ensure that the claims we receive are appropriately managed. This involves accurate and efficient entry and adjudication of health claims.

Team Lead - Group Benefit Plan Administration

Leadership

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Edmonton

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Permanent Full Time

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Posted: January 21, 2022

With the guidance of the Team Manager, the Team Lead is responsible for supporting the accurate and timely administration of health, dental, pharmacy and other benefits in Alberta Blue Cross systems applications.

Team Manager - Workforce and Knowledge Management - Customer Services Contact Centre

Call Centre

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Edmonton

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Permanent Full Time

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Posted: January 14, 2022

Reporting to the Manager of Customer Services, the Team Manager of Workforce and Knowledge Management is responsible to guide and support the department on all things related to our omni-channels, knowledgebase, workforce management and performance/dashboard reporting with the goal of determining ways to improve operations through knowing our customers, empowering our people, delivering excellence, and driving accountability. 

The duties and responsibilities include overseeing and providing actionable insight and assessing customer experience for all member interactions with contact center associates. This position interfaces with business functions to ensure processes are put in place to capture data, information and knowledge and leverage benefits provided by the Knowledge Management process. The Team Manager builds  reports and dashboards on historical data and forecasts results from applicable systems.

Senior Technical Analyst – Desktop Computing Management – Infrastructure and Operations (I&O)

Information Technology

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Edmonton

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Permanent Full Time

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Posted: November 4, 2021

The I&O Desktop Computing and Management (DCM) team has an exciting opportunity for a Senior Technical Analyst who loves working with technology!

The DCM team is responsible for supporting all workstations, hardware and software, and this role is pivotal to the team’s success.  This position requires exceptional technical and problem-solving abilities along with excellent leadership, teamwork, communication, and relationship building skills.

Business Intelligence Analyst – Analytics, Research & Pricing

Analytics

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Edmonton

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Permanent Full Time

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Posted: November 15, 2021

Alberta Blue Cross ® is seeking a Business Intelligence Analyst for the Analytics team supporting the development and implementation of the organization’s analytics platform. This position will be part of a team whose purpose is to advance the impact that data and analytics will have on the business as well as support and foster a data driven culture.  In return this individual will experience a dynamic, highly engaged, and fast-paced organization that is committed to your growth and advancement. The team is tasked to design and automate reports in our Business Intelligence system to enable effective and efficient decision making

Personal Benefits Consultant - Individual Products - Work from Home within Alberta

Sales

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Edmonton

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Permanent Full Time

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Posted: December 21, 2021

Are you an experienced sales professional and looking for a long-term career?  Well look no further, we are growing our Sales team and currently have multiple Personal Benefits Consultant positions available. We are seeking enthusiastic, results driven individuals to join our dynamic team.   With a key focus on customer experience and strong relationship building in a contact centre environment, you will be the expert in educating and promoting our individual health and dental plans over the phone and online. You will assess individual needs and offer client-focused solutions while generating business on behalf of Alberta Blue Cross®. Successful candidates must be passionate about consistently providing exceptional customer experience and be goal and target driven in sales.

These work from home positions are full time,  Monday to Friday, 8:30-5:00 pm. Life License Qualification Program  (LLQP) licensing is required, and training is fully paid by Alberta Blue Cross®.  Targeted yearly compensation includes a competitive base salary plus incentive, based on achieving sales targets.  It also offers a Presidents Club to recognize top performers who achieve excellence in their role.  

Personal Life Consultant - Individual Products - Work from Home

Sales

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Edmonton

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Permanent Full Time

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Posted: January 5, 2022

Are you an experienced Life Insurance Sales professional and looking for a great new opportunity while working from home?  Well look no further, Alberta Blue Cross® has a newly created permanent position within our Individual Product Sales department and main purpose will be to assist and grow our service offerings for our clients to focus on Life Insurance products.  We are seeking an enthusiastic, results driven Personal Life Consultant to prospect incoming leads and onboard new members.  In this call center environment, you will be the expert in educating and promoting our Life benefit plans over the phone and online. You will assess individual needs and offer client-focused solutions while generating business on behalf of Alberta Blue Cross®. The successful candidate must be passionate about consistently providing exceptional customer experience and be goal and target driven in sales.

 The hours are Monday to Friday, 8:30-5:00 pm. Life License Qualification Program (LLQP) licensing is required, and training is fully paid by Alberta Blue Cross®.  Targeted yearly compensation includes a competitive base salary, plus incentive based on achieving sales targets. 

Intermediate and Senior System Analysts (PL/SQL) - Information Technology

Information Technology

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Edmonton

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Permanent Full Time

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Posted: January 10, 2022

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity, for permanent full-time Intermediate and Senior System Analysts to join our team. These positions will gather business requirements, perform design, development, support and documentation activities in an Oracle application environment. 

Benefits Manager - Temporary Maternity Leave

Marketing

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Edmonton

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Temporary Full Time

|

Posted: January 4, 2022

Alberta Blue Cross® has an immediate opening for an enthusiastic, team-oriented, results-driven Extended Health Benefits Manager to join our team.  The ideal candidate enjoys building relationships with clients, develops rapport quickly and has a proven track record for delivering excellent presentations.  

This position plays a pivotal role in providing expert resource and leadership in the development of extended health benefit management offerings, and in showcasing Alberta Blue Cross’® expertise and value in extended health benefits management.  Examples of extended health benefits covered by Alberta Blue Cross® includes paramedical, medical durable equipment, and vision benefits, to name a few.

Enrolment Coordinator - Group Enrolment - Temporary Full Time - 1 year

Administrative

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Edmonton

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Temporary Full Time

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Posted: January 12, 2022

Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, results-driven Group Enrolment Coordinator to join our Group Enrolment team.  Under the direction of the Team Manager, this career minded individual will be responsible for administrative tasks and assisting in day to day on-boarding/revising of group plans while specializing in building in the Flex Administration system - ensuring accurate and timely service for our group enrolment customers.  The successful candidate must have exemplary interpersonal skills, positive attitude and work ethic, strong problem-solving skills, and a strong commitment to exceptional client services.

PMO Practice Lead – Information Technology

Information Technology

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Edmonton

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Contract

|

Posted: December 16, 2021

The PMO (Project Management Office) Practice Lead is a key leadership role responsible to develop and deploy PMO methodologies and tools across the organization using a consistent and proven methodology to ensure adoption and adherence to PMO processes.

Pricing Analyst- Analytics, Research & Pricing

Analytics

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Edmonton

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Permanent Full Time

|

Posted: January 17, 2022

Reporting to the Director of Analytics, Research & Pricing, the Pricing Analyst will be primarily responsible for supporting the broader CX and Marketing Team in the development and management of Group and Individual Products.  The position is accountable for processing information requests pertaining to financial performance, modelling, compiling statistical information, investigating and solving data integrity issues, preparing reports and analyzing trend information.

Enterprise Servers and Storage Analyst – Information Technology

Information Technology

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Edmonton

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Permanent Full Time

|

Posted: January 7, 2022

Alberta Blue Cross® has an opportunity for an Enterprise Servers and Storage Analyst. You will be joining a team responsible for the planning, implementation, management, and monitoring of highly secure and  resilient server, data storage, data backup, and virtualization systems. This team plays a key role in supporting Windows and Linux server environments, as well as infrastructure systems based on Dell, VMware, Redhat and Microsoft platforms including both on-premise and cloud hosted technologies. Our ideal candidate has very strong technical abilities, has a solid foundation of experience in systems administration, and is highly skilled at scripting, automation, securing systems and solving complex problems.  This position reports to the Team Manager of Enterprise Servers and Storage in the IT Infrastructure and Operations Department.

System Analyst (PL/SQL) - Information Technology - Contract

Information Technology

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Edmonton

|

Contract

|

Posted: December 29, 2021

This will be a 6-month contract position and will analyze business requirements; perform design, development, support and documentation activities in an Oracle application environment.

Senior Security Analyst – Information Technology

Information Technology

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Edmonton

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Permanent Full Time

|

Posted: October 25, 2021

Alberta Blue Cross® has an opportunity for a Senior Security Analyst. You will be joining a team responsible and accountable for the management and governance of enterprise IT security.

While leading projects, responding to incidents, setting direction and providing strategic oversight, the Security Services team implements, manages, and executes a strategic security roadmap as well as provides operational security accountability.

The successful candidate will report to the Manager of IT Security Services and will act as a trusted cybersecurity advisor. The ideal candidate will have a compliment of both technical and business experience, with direct skills in vulnerability scanning, ethical hacking tools coupled with the foresight on how these tools are used in a corporate environment.

The candidate would have exceptional planning ability to leverage their experience within an IT environment and able to champion security initiatives independently using proven judgement and business understanding.

Compliance Officer -Risk and Assurance Services - Finance Division

Accounting/ Finance

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Edmonton

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Permanent Full Time

|

Posted: December 22, 2021

The Compliance Officer oversees the Corporate Compliance Program, which functions as an objective body that reviews and evaluates compliance issues/concerns at Alberta Blue Cross®. The position ensures the company and its employees are in compliance with the rules and legislations of governments, regulatory agencies, partners and stakeholders; that company policies and procedures are being followed; and that behavior in the organization meets the requirements set out in the Alberta Blue Cross® Work Agreement.

The Compliance Officer reports to the Director of Risk and Assurance Services and supports the Executive Committee by monitoring and reporting results of the compliance efforts of the company and by providing guidance on matters relating to compliance. The Compliance Officer, through Risk and Assurance Services, is tasked with implementing all necessary actions to ensure achievement of the objectives of an effective compliance program.

Clinical Assistant – Clinical Drug Services

Administrative

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Edmonton

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Permanent Full Time

|

Posted: January 12, 2022

Alberta Blue Cross has an excellent opportunity for individuals to apply their superior judgment and logical decision-making skills to a variety of processes we have in place to meet the needs of both internal and external customers.  The primary focus will be the use of pharmaceutical and disease state knowledge to support the determination of drug eligibility via special authorization. Special authorization is a process whereby physicians can request coverage for specific drugs for their patients. 

Organizational Change Management (OCM) Coordinator – Learning and Organizational Development

Other

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Edmonton

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Permanent Full Time

|

Posted: January 19, 2022

Learning and Organizational Development is a fast paced and dynamic environment with a focus on collaboration and teamwork. The OCM Coordinator reports to the Manager of Learning Innovations, which aims to empower team members in the organization to enact change through ideation, collaboration, and celebration.

This position is responsible for supporting teams and team members in applying OCM best practices for corporate and departmental initiatives. Using the Prosci® framework, the OCM Coordinator will work in partnership with key stakeholders to develop, manage and execute change management plans. This position will also require executing programs that promote OCM within the organization, including facilitating education workshops and developing supporting resources. Through innovative thinking, creative problem solving and relationship building, the OCM Coordinator will be responsible for seizing unique opportunities to apply OCM best practices throughout the organization.

This is a remote position that may require occasional travel to our corporate office in Edmonton. 

Personal Benefits Specialist - Individual Products Work from Home within Alberta

Sales

|

Edmonton

|

Permanent Full Time

|

Posted: December 21, 2021

Alberta Blue Cross is currently seeking multiple enthusiastic, results driven individuals to join our team of Personal Benefit Specialists. This role focuses  on customer experience and strong relationship building.  In this contact centre environment, you will be the experts in sharing personal benefits knowledge, creating value while delivering an exceptional customer experience, and demonstrating strong problem solving and resolution techniques. Ideal candidates will be self-motivated, driven by achieving individual results and team targets, and passionate about being an ambassador for Alberta Blue Cross®.

This is a full time work from home position, Monday to Friday, 8:30-5:00 pm. Life License Qualification Program  (LLQP) licensing is required, and training will be fully paid by Alberta Blue Cross®.  We offer a competitive base salary plus incentive and benefits package, and the opportunity to work in an innovative, high energy, team focused environment.  We are also pleased to offer a Presidents Club to recognize top performers who achieve excellence in their role.