Welcome to Alberta Blue Cross Careers

Pricing Analyst- Analytics, Research & Pricing

Working in a flexible work style arrangement, Reporting to the Director of Analytics, Research & Pricing, the Pricing Analyst will be primarily responsible for supporting the broader CX and Marketing Team in the development and management of Group and Individual Products.  The position is accountable for processing information requests pertaining to financial performance, modelling, compiling statistical information, investigating and solving data integrity issues, preparing reports and analyzing trend information.

Data Architect – Information Technology

Alberta Blue Cross® has an exciting opportunity for an experienced Data Architect to join our innovative and dynamic Information Technology team in this permanent role.

The Data Architect’s role is to strategically architect corporate data and will achieve this by strategically designing, developing, and implementing models for enterprise-level applications and systems. The Data Architect is also responsible for defining data standards and practices. They will be a contributor in the evaluation and selection of infrastructure components such as software, hardware, big data components, and networking capabilities.  The Data Architect will act as the primary advocate of data modeling methodologies and data processing best practices.

Major Account Coordinator - Group Sales Edmonton

The Major Accounts team serves Alberta Blue Cross’ 1000 + employer group customers.  Working in a flexible work style arrangement and under the direction of the Manager,  Major Accounts North, the Major Accounts Coordinator  will be responsible for ensuring the needs and expectations of our valued group customers are met and exceeded on a continual basis.  The customer experience we deliver to our plan sponsors and plan members is second to none and the expectation of the role of Major Account Coordinator is to embrace and to build, strengthen and sustain relationships with large group customers and their advisors.

Medical Underwriter – Medical Underwriting

Medical underwriting is the practice of assessing an individual’s medical information to determine their suitability for an insurance application. This position is appropriate for individuals with practical medical knowledge or experience in healthcare and are looking to apply their skills to a career in the insurance industry. This role will report directly to the Manager of Medical Underwriting as part of a cohesive team of health insurance risk selectors.

Director – General Accounting

The Director of General Accounting will be a dynamic leader that thrives in a fast paced and agile environment. The Director of General Accounting oversees a team that delivers the organization’s general accounting and financial reporting, ensuring accurate and reliable financial information is available for the organization. The Director of General Accounting’s customer centric and team-oriented approach will position Accounting and Finance as business partners supporting operations. Collaboration, with the ability to communicate at all levels of the organization, is paramount. They should have comprehensive knowledge of International Financial Reporting Standards (IFRS) and a solid financial controls background to complement their strong leadership, financial process, and organizational skills developed over a minimum of 10 years experience post-designation, including previous management experience. The future of Finance requires that the Director of General Accounting have a high level of understanding and comfort with transformation of processes and technology. The successful candidate will have a CPA designation

Enrolment Coordinator- Group Enrolment

Alberta Blue Cross® has an immediate opening for an enthusiastic, team-oriented, results-driven Group Enrolment Coordinator to join our Group Enrolment team.  Under the direction of the Team Manager, you will be responsible for administrative tasks and assisting in day to day on-boarding/revising of group plans while specializing in building in the Flex Administration system - ensuring accurate and timely service for our group enrolment customers.  The successful candidate must have exemplary interpersonal skills, positive attitude and work ethic, strong problem-solving skills, and a strong commitment to exceptional client services.

Case Management Coordinator (CMC) – Life & Disability Services

Working under the direction and supervision of the Team Manager, Life & Disability Services, the Case Management Coordinator (CMC) is responsible for providing administrative and clerical support to the management team and all Case Managers in accordance with the required standards, policies, and procedures of the department.

Recruiter - Human Resources

Our Human Resources department has a key role in supporting, developing, and empowering our employees within a culture of excellence that enables us to provide an exceptional customer experience to all of our members.

We have an exciting temporary full time opportunity for a Recruiter to join our Human Resources team.  As a natural collaborator and team focused individual, the Recruiter will be a key contributor to our Human Resources team in supporting and enhancing recruitment practices.  You will also partner with business areas to provide recruitment guidance and support.

Technical Architect – Information Technology

Alberta Blue Cross® has an exciting opportunity for an experienced Technical Architect to join our innovative and dynamic Information Technology workforce.

The Technical Architect’s role is to strategically architect the roadmap of our current enterprise-level applications and infrastructure and our plans to evolve them. This role will be responsible for defining and maintain standards and best practices and will be a contributor in the evaluation and selection of infrastructure components such as software, hardware, and networking capabilities. 

System Analyst (Microsoft ASP.net) – Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity for a systems analyst that specializes in Microsoft ASP.net. This position will analyze business requirements, perform design, development, support and documentation activities in a Microsoft ASP.net application environment.  Exceptional communication skills and leadership skills are an asset as you work in an environment of collaboration with Business Analysis, Quality Assurance, Infrastructure & Operations, and our Project Management Office.

Group Service Representative- Calgary

The Client Care Specialist is a critical role in our Group Sales area – ensuring the customer experience is positive and in keeping with the reputation our brand has established and to  provide support for Group Sales Representatives in pursuing new business opportunities while focusing on the service and retention of existing group client business.

Learning and Development Analyst – Learning & Organizational Development

Learning & Organizational Development is a fast paced and dynamic environment with a focus on collaboration and teamwork. This role will require knowledge of adult learning, instructional design, and utilization of technology to create and facilitate virtual training to our stakeholders. Training will focus on business processes including systems and applications. Creating and maintaining documentation will also be a critical component to this role. 

This is a remote position that may require occasional travel to our corporate office in Edmonton.  

Intermediate Business Analyst – Information Technology

As the successful candidate, you will facilitate business application enhancements and potential new development to enhance your department's capacity to meet customer needs. You will utilize your ability to understand business issues and needs with analytical expertise. 

Team Manager – Information Technology

Do you want to help people achieve maximum health and wellness and live Their Best Life?
Are you a good people leader with a knack for inspiring technical teams?
Are you able to create dynamic team environments that are both productive and positive?
Are you great at being organized and running small to medium sized projects?

We are seeking a Team Manager who is skilled at helping teams balance the everyday demands for prioritization & productivity along with creating an enjoyable and supportive atmosphere.

System Analyst (Front-End Java) – Information Technology - Contract

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers. Our software development teams are divided by the portfolios they serve, ranging from Administration, Claims, Sales, Finance, and more. As the majority of our applications are built in house, they are supported by teams that include Business Analysts, Quality Assurance, Infrastructure Operations, and a Project Management Office.

Case Manager - Life and Disability Services

Working in a flexible work style arrangement or fully remote,  our Case Managers are responsible for managing Short Term Disability and Long Term Disability claims. You will manage the initial decision making on the claim as well as ongoing management including developing and monitoring treatment plans, return to work planning and rehabilitation programs. As a Case Manager, you will develop relationships with involved parties and provides expert advice to internal and external customers on a daily basis.

Claims Auditor (Health and Dental) - Claims Audit & Invest Services

Claims Audit and Investigation Services conduct audits of health care providers and plan members to assure compliance with provider agreements, group contracts, policies, procedures, applicable legislation, and Alberta Blue Cross controls. This position offers the opportunity to work with a team dedicated to accuracy and detail. The main responsibility of this position is to complete audits, analyze and report on claims submitted by health care providers and members.

Provider Relations - Work from Home Representative - Contact Centre

Working in a flexible work style arrangement, Alberta Blue Cross®  is currently seeking an enthusiastic individual to join our Provider Relations Call Centre.  The representative position responds to telephone inquiries from health care providers such as pharmacies, and medical offices, regarding drug benefit eligibility and claim submission requirements and outcomes for Alberta Blue Cross® benefit plan programs in accordance with the required standards, policies, rules and regulations. The ability to work nights, weekends, and statutory holidays on a rotation basis is required.

Senior Technical Analyst – Desktop Computing Management – Infrastructure and Operations (I&O)

The I&O Desktop Computing and Management (DCM) team has an exciting opportunity for a Senior Technical Analyst who loves working with technology!

The DCM team is responsible for supporting all workstations, hardware and software, and this role is pivotal to the team’s success.  This position requires exceptional technical and problem-solving abilities along with excellent leadership, teamwork, communication, and relationship building skills.

Sales Assistant - Groups Sales South

Under the direction of the Team Manager of Group Sales Support, the Sales Assistant is required to work directly with the Group Sales and Group Underwriting teams in an administrative support position preparing quote files, generating rates and proposals for groups. This Administrative position will be a remote role with requirement to go into office periodically. 

Team Manager – Desktop Computing Management – Infrastructure and Operations (I&O)

Are you a natural leader with a knack for inspiring technical teams?
Are you able to create dynamic team environments that are both productive and positive?

At Alberta Blue Cross®, we are committed to providing the best health coverage for our members and take an active role in promoting the wellness of all Albertans.  We believe in what we do and place trust in our employees to deliver our vision.

The Team Manager of Desktop Computing Management team, under the supervision of the Manager of Desktop Computing will be responsible to sustain a supportive team-focused environment, which enables team members to develop and maintain a best-in-class Desktop Support team.

Account Executive - Group Sales Edmonton

Working in a flexible work style,  the Account Executive  is responsible for business development, which includes; prospecting, selling and retaining corporate business in the  under 35 life market through benefit advisors in Northern Alberta, including Edmonton and the surrounding area. The objective of the Account Executive is to ensure that the new business, retention and profitability targets are met or exceeded and that the business is financially viable, administratively feasible, and enhances the overall customer experience.

Market Intelligence Analyst – Analytics

Alberta Blue Cross® is seeking a Market Intelligence Analyst for the Analytics department.  This position will be part of a transforming team whose vision is to continuously sense and monitor external trends impacting our business, translating environmental data into relevant insights to drive strategic decision-making, enabling the right information to be shared with the right people at the right time.  The Market Intelligence Analyst will provide support to the organization by informing the product development, product management, marketing, and sales processes.  Using a data-driven approach, the team is tasked to explain the drivers of performance within product segments and recommend plan features, and pricing.  

Intermediate & Senior System Analysts (PL/SQL) –Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity, for permanent full-time Intermediate and Senior System Analysts to join our team. These positions will gather business requirements, perform design, development, support and documentation activities in an Oracle application environment. 

Computer Operator – Information Technology

Alberta Blue Cross® is seeking an individual to join our Computer Operations team in the role of a Computer Operator / Operations Analyst.  Under the guidance of senior team members and the Team Manager, the successful candidate will join a team responsible for supporting critical IT systems and services including data centre facilities, enterprise printing, batch job scheduling/monitoring, as well as data backup services. This team is responsible for the 24x7 delivery of highly effective processes related to providing monitoring, management, automation, quality controls, reporting, and issue resolutions for critical enterprise systems. The team has an on-call rotation as well as a requirement for rotational daytime, evening, and weekend shifts. 

Our ideal candidate is self-reliant, has great attention to detail, strong communication skills, and a proven capability to resolve complex issues as well as a passion for and interest in ongoing learning and development. A familiarity and comfort working night shifts is highly beneficial.  This position reports to the Team Manager of Computer Operations in the IT Infrastructure and Operations department.

Team Manager - Group Enrolment, Member Self Enrolment

Working in a flexible work style and team environment, the Team Manager is responsible for managing the people and the processes to deliver exceptional service to our customers – both internal and external.  This position oversees enrolments, revisions, issues and exceptions for our group clients.  The Team Manager will also serve as a liaison between the Group Enrolment/Member Self-Enrolment teams and representatives from other areas on various projects and high priority enrolments.

Claims Coordinator - Claim Services

The overall responsibility in this position is to ensure that the claims we receive are appropriately managed. This involves accurate and efficient entry and adjudication of health claims.