Welcome to Alberta Blue Cross Careers

Contract Senior Business Analyst - Information Technology - 12-month contract

Alberta Blue Cross® is seeking a contract senior business analyst to direct and lead the analysis of business processes and business requirements for projects.  The business analyst will be responsible for mentoring junior business analysts in the areas of requirements documentation, testing strategies, modeling techniques, standards and tools.

Learning and Development Analyst – Learning and Development- Edmonton or Calgary

Learning & Development is a fast paced and dynamic environment with a focus on production, collaboration and teamwork. Under the direction of the Team Manager, this position will provide curriculum development, facilitation and documentation support. This position is also responsible for ongoing maintenance of various resource manuals and support on special projects.

Building Operator - Facilities

Reporting to the Director, Facilities Management, the Building Operator will support the Facilities team by providing building and ground maintenance, troubleshooting and performing repairs, and fostering solid working relationships with internal and external customers.

Senior Accountant - Accounting

Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, results-driven Senior Accountant to join our Accounting team. The ideal candidate will report to the Accounting Team Manager and is a natural collaborator with a great attitude, work ethic and ability to see things from a customer’s perspective and experience. the successful candidate will have their CPA designation or working towards designation with previous work experience. 

Account Executive - Group Sales Edmonton

The Account Executive is responsible for business development; which includes prospecting, selling and retaining corporate business in the under 35 life market through benefit advisors in Northern Alberta, including Edmonton and the surrounding area. The objective of the Account Executive is to ensure that the new business, retention and profitability targets are met or exceeded and that the business is financially viable, administratively feasible, and enhances the overall customer experience.

Intermediate and Senior System Analysts (PL/SQL) - Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity, for permanent full-time Intermediate and Senior System Analysts to join our team. These positions will gather business requirements, perform design, development, support and documentation activities in an Oracle application environment. 

Group Underwriter – Group Underwriting

The Group Underwriter will support the sales force through timely and accurate risk assessment and rating of both prospective and in-force group business.  The successful candidate will train and develop skills in a hands-on environment, which will enable the individual to manage ongoing underwriting tasks related to an assigned block of in-force group business.

Sales Representative - Individual Products - Work from Home within Alberta

Are you an experienced sales professional and looking for a long-term career?  Well look no further, we are growing our Individual Products Sales Team and currently have multiple Representative positions available. We are seeking enthusiastic, results driven individuals to join our dynamic team.   Individual Products key focus is on customer experience and strong relationship building. In this call centre environment, you will be the experts in educating and promoting our individual health and dental plans over the phone and online. You will assess individual needs and offer client-focused solutions while generating business on behalf of Alberta Blue Cross®. The successful candidate must be passionate about providing exceptional customer experience daily and be goal and target driven in Sales.

System Analyst (Java) - Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers. Our software development teams are divided by the portfolios they serve, ranging from Administration, Claims, Sales, Finance, and more. As the majority of our applications are built in house, they are supported by teams that include Business Analysts, Quality Assurance, Infrastructure Operations, and a Project Management Office.

System Analyst (Java) - Information Technology - Contract

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers. Our software development teams are divided by the portfolios they serve, ranging from Administration, Claims, Sales, Finance, and more. As the majority of our applications are built in house, they are supported by teams that include Business Analysts, Quality Assurance, Infrastructure Operations, and a Project Management Office.

Case Manager – Life & Disability Services

Working in a flexible work style arrangement, our Case Managers are responsible for managing Short Term Disability and Long Term Disability claims. You will manage the initial decision making on the claim as well as ongoing management including developing and monitoring treatment plans, return to work planning and rehabilitation programs. As a Case Manager, you will develop relationships with involved parties and provides expert advice to internal and external customers on a daily basis.

Senior Reporting Analyst - Business Enablement - Edmonton/Calgary

Alberta Blue Cross®  has an immediate opening for a Senior Reporting Analyst to join our team. Reporting to the Manager, Business Enablement, the successful candidate  will deliver insights to business leaders and customers using marketing, sales, and product information. You  will also play a key role in developing automation and creating report visuals. The ideal candidate has a great attitude, proven track record for delivering excellent reporting results, and can quickly build expertise and relationships in a constantly shifting business environment.

Implementation Specialist- Group Clients (Edmonton/Calgary)

Onboarding new group clients involves many factors and relies on areas throughout our organization to ensure that our new, large clients have a seamless and positive experience.  The Implementation Specialist works with our Account Management team and new clients to set up all of the products and services to effectively integrate them into the Alberta Blue Cross® operational infrastructure. The role requires an individual with great organizational, communication and interpersonal skills as they will be responsible for project managing both external and internal stakeholders and working closely with various departments within Alberta Blue Cross®.

Compliance Analyst (Health and Dental) Claims Audit & Investigation Services

Claims Audit and Investigation Services conducts audits of health care providers and plan members to  assure compliance with provider agreements, group contracts, policies, procedures, applicable legislation, and Alberta Blue Cross®  controls. This position offers the opportunity to work with a team dedicated to accuracy and detail. The main responsibility of this position is to complete audits, analyze and report on claims submitted by health care providers and members. Travel will be required in Alberta. 

PMO Practice Analyst

The PMO (Project Management Office) Practice Analyst is a key role providing support for developing and implementing PMO methodologies and tools across the organization using a consistent and proven methodology to ensure adoption and adherence to PMO processes.

Drug Benefit Analyst - Pharmaceutical Product & Pricing Administration - Work From Home

Working within a team environment, the Drug Benefit Analyst is responsible for maintaining current and accurate drug product information, reporting regarding drug products, and contributing to activities essential to effective management of the drug benefit lists and drug plan designs. The successful candidate will have strong analytical, interpersonal and problem-solving skills, along with an outstanding commitment to providing exceptional service. This position reports to the Manager, Pharmaceutical Product & Pricing Administration in the Clinical Drug Services Department. This is a maternity leave coverage and work from home opportunity. 

System Analyst (PL/SQL, Oracle Forms/Reports) – Information Technology - Contract

This will be a 1-year contract to start and the position will analyze business requirements; perform design, development, support and documentation activities in an Oracle application environment.

Senior Service Request Analyst (Infrastructure & Operations) - Information Technology

Our Service Desk is the central point of contact for inquiries and service requests received from internal employees and external stakeholders. Our customers expect a high level of quality in services from our Service Desk team, like having technical and customer service skills to provide excellent customer experience.

It is essential that the successful candidate brings demonstrated proficiency in these skills and assist us in continuing to build and maintain a reputation of excellence by providing outstanding support and customer experience through effective communication and continuous improvement.

Senior Group Sales Representative - Edmonton/Grande Prairie and Northwestern Alberta

Under the direction of the Manager Group Sales and Business Development North, the Senior Group Sales Representative will be responsible for the Grand Prairie/Northwest Alberta territory, promoting and marketing Alberta Blue Cross® to various communities and business organizations. You will be responsible for creation of new business while managing an existing book of business and ensuring that the business that is negotiated is financially viable, administratively feasible and creates a positive customer experience. Preference will be given to those candidates that reside in the Grand Prairie area but will consider candidates residing in the Edmonton area but there will an expectation to travel when required. 

Claims Coordinator – Dental Services

The overall responsibility in this position is to ensure that the claims we receive are appropriately managed. This involves accurate and efficient entry and adjudication of dental claims and treatment plans. An additional critical component of this role is to handle the adjudication of electronically submitted dental claims.

Data Architect – Information Technology

Alberta Blue Cross® has an exciting opportunity for an experienced Data Architect to join our innovative and dynamic Information Technology team in this permanent role.

The Data Architect’s role is to strategically architect corporate data and will achieve this by strategically designing, developing, and implementing models for enterprise-level applications and systems. The Data Architect is also responsible for defining data standards and practices. They will be a contributor in the evaluation and selection of infrastructure components such as software, hardware, big data components, and networking capabilities.  The Data Architect will act as the primary advocate of data modeling methodologies and data processing best practices.

Retention Specialist - Individual Products - Work from Home within Alberta

Are you looking for a long-term career where you can bring your exceptional customer service and sales skills and be rewarded for your efforts?   Alberta Blue Cross® has an immediate full-time Work from Home Retention Specialist position in our Individual Products Call Centre. In this role, focus will be on customer retention through building strong relationships, education, creating value while delivering exceptional customer service and demonstrating strong problem solving and resolution techniques.  The successful candidate will be self-motivated, driven by achieving individual results and team targets and passionate about being an ambassador for Alberta Blue Cross® by creating exceptional experiences for our members. 

Technical Architect – Information Technology

Alberta Blue Cross® has an exciting opportunity for an experienced Technical Architect to join our innovative and dynamic Information Technology workforce.

The Technical Architect’s role is to strategically architect the roadmap of our current enterprise-level applications and infrastructure and our plans to evolve them. This role will be responsible for defining and maintain standards and best practices and will be a contributor in the evaluation and selection of infrastructure components such as software, hardware, and networking capabilities. 

Team Manager - Provider Relations Contact Centre

Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented and results -driven Team Manager to join our Provider Relations Contact Centre (PRCC). With support and guidance from the Manager of Provider Services, the Provider Relations Contact Centre Team Manager, working with another Team Manager of PRCC, is responsible for managing both the people and the processes that deliver exceptional service to all customers of the Provider Relations Call Centre. The successful candidate must have exemplary interpersonal skills, proven leadership capacity, a strong commitment to superior customer service and thrive in the fast pace environment of a call centre. The Team Manager must serve as a strong role model, living our corporate values and promoting a positive and a highly productive work environment.