Welcome to Alberta Blue Cross Careers

Claims Coordinator - Claim Services

The overall responsibility in this position is to ensure that the claims we receive are appropriately managed. This involves accurate and efficient entry and adjudication of claims.

Senior Financial Analyst - Accounting

Working in a flexible work style arrangement, Alberta Blue Cross®  has an immediate opening for an enthusiastic, team-oriented, results-driven Senior Financial Analyst to join and round out our accounting team. Reporting to the Manager of Accounting, the ideal candidate is a natural collaborator with a great attitude, strong analytical and technical accounting know-how.

Claims Coordinator – Dental Services

The overall responsibility in this position is to ensure that the claims we receive are appropriately managed. This involves accurate and efficient entry and adjudication of dental claims and treatment plans. An additional critical component of this role is to handle the adjudication of electronically submitted dental claims.

Government Health Benefits Manager

The Government Health Benefits team is responsible for leading benefit plan management with our government plan sponsors. This position will report to and work closely with the Government Health Benefits Director. The manager will  lead a diverse and high-performing team with expertise in pharmaceutical policy, benefit plan design and health economics. A strong foundation of understanding in health benefits plans and the demonstrated ability to facilitate innovation will enable the successful delivery of industry leading plan management features. This position offers the opportunity to establish a network of relationships with government staff and play an integral role in supporting government plan sponsors.

Intermediate & Senior System Analysts (PL/SQL) –Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity, for permanent full-time Intermediate and Senior System Analysts to join our team. These positions will gather business requirements, perform design, development, support and documentation activities in an Oracle application environment. 

Client Service Representative- Calgary

The Client Care Specialist is a critical role in our Group Sales area – ensuring the customer experience is positive and in keeping with the reputation our brand has established and to  provide support for Group Sales Representatives in pursuing new business opportunities while focusing on the service and retention of existing group client business.

Manager, Investigations - Claims Audit and Investigation Services

Claims Audit and Investigation Services conducts audits and investigations of health care providers and plan members to assure compliance with provider agreements, group contracts, policies, procedures, applicable legislation, and Alberta Blue Cross controls. The investigation team’s main responsibility is to identify and investigate fraud, and report on the investigation findings that were submitted by health care providers and members. Working in a mobile work style arrangement within a team environment, this position will monitor, coach, develop, and support the investigation team.  The successful candidate will have exemplary investigation skills, proven leadership capacity, excellent written and verbal communication skills, strong problem-solving ability, change management skills and outstanding commitment to providing excellent service. 

Contract Senior Business Analyst- Information Technology

Alberta Blue Cross® is seeking a contract senior business analyst to direct and lead the analysis of business processes and business requirements for projects.  The business analyst will be responsible for mentoring junior business analysts in the areas of requirements documentation, testing strategies, modeling techniques, standards and tools.

Team Manager – Information Technology

Do you want to help people achieve maximum health and wellness and live Their Best Life?
Are you a good people leader with a knack for inspiring technical teams?
Are you able to create dynamic team environments that are both productive and positive?
Are you great at being organized and running small to medium sized projects?

We are seeking a Team Manager who is skilled at helping teams balance the everyday demands for prioritization & productivity along with creating an enjoyable and supportive atmosphere.

Market Intelligence Analyst – Analytics - Contract

Alberta Blue Cross® is seeking a Market Intelligence Analyst for the Analytics department.  This position will be part of a transforming team whose vision is to continuously sense and monitor external trends impacting our business, translating environmental data into relevant insights to drive strategic decision-making, enabling the right information to be shared with the right people at the right time.  The Market Intelligence Analyst will provide support to the organization by informing the product development, product management, marketing, and sales processes.  Using a data-driven approach, the team is tasked to explain the drivers of performance within product segments and recommend plan features, and pricing.  

HRIS Analyst - Human Resources

Our Human Resources department has a key role in supporting, developing, and empowering our employees within a culture of excellence that enables us to provide an exceptional customer experience to all of our members.

We currently have an exciting opportunity for an enthusiastic, team orientated individual for the full-time role of HRIS Analyst.  This position will provide insights, design, and deploy new functionality and support existing functionality within our HRIS system – Workday.  This position also provides data and analytics insights to the human resources team and the organization to support our talent strategy.  The ideal candidate is a proactive, innovative, professional and a natural collaborator with a positive approach to working with others.

Quality Assurance Tester – Information Technology

Alberta Blue Cross® has an exciting opportunity for an experienced quality assurance tester.  This role will be required to work closely with business analysts and technical teams to ensure user requirements have been tested, and defects have been identified and resolved.

Reporting Analyst - Business Enablement

Alberta Blue Cross has an immediate opening for a Reporting Analyst to join our team.  This position will ensure effective data and information management (collection, analysis and reporting), and is responsible for assessing requests, compiling statistical information, investigating, preparing reports and analyzing trend information. 

The ideal candidate has a great attitude, dedicated work ethic, and has a proven track record for delivering excellent reporting results.

UX Designer - Digital Experience

We have big plans and an even bigger vision at Alberta Blue Cross® to deliver an exceptional digital experience for everyone. We are looking for a UX  designer to join us on our mission to design universal, efficient, and enjoyable experiences that disrupt the benefits industry.

The ideal candidate for this position will advocate for our users. You are highly creative, strongly focused on ethical design and not afraid to challenge concepts in the design industry in support of our users. You will have an expert understanding about how our users think, speak, feel, behave and act to create user experiences that are useful and desirable.

You will have a deep passion to help our users solve their problems. You recognize how your decisions support users in finding the health information they need and using their benefits to help them live their best lives. In return, you’ll be part of a high-performing, ambitious and truly user-centric team that brings compassion, humanity and clarity to our digital platforms.

Business Specialist - Group Initiatives & Innovation

Alberta Blue Cross® has an immediate opening for a results-driven self-starter who can research, start, and complete initiatives on their own, coordinate with many stakeholder departments, and provide the Manager of Group Initiatives & Innovation with key updates. The Business Specialist will be responsible for successfully organizing and implementing initiatives that either align with Alberta Blue Cross® corporate projects, or otherwise help Alberta Blue Cross® successfully realize its goals for corporate strategy, operations, social purpose, customer experience, and wellness.  The successful candidate will work closely with Group Client Solutions, Group Member Administration, and many other departments around the organization, and will report to the Manager of Group Initiatives & Innovation to ensure tasks are completed in an efficient and timely manner.  The team’s initiatives are typically related to the administration of group benefits plans, but may also relate to individual benefits plans, government-sponsored plans, or other business or administration channels within the organization.

Medical Underwriter- Medical Underwriting

Medical underwriting is the practice of assessing an individual’s medical information to measure their risk for an insurance application. This position is suitable for individuals with practical medical knowledge or experience in healthcare and are looking to apply their skills to a career in the insurance industry. Candidates report directly to the Manager of Medical Underwriting as part of a cohesive team of health insurance risk selectors and support staff.

System Analyst (Java) – Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers. Our software development teams are divided by the portfolios they serve, ranging from Administration, Claims, Sales, Finance, and more. As the majority of our applications are built in house, they are supported by teams that include Business Analysts, Quality Assurance, Infrastructure Operations, and a Project Management Office.

Senior Accountant - Accounting

Working in a flexible working style, Alberta Blue Cross®  has an immediate opening for an enthusiastic, team-oriented, results-driven Senior Accountant to join our Accounting team. The ideal candidate will report to the Accounting Team Manager and is a natural collaborator with a great attitude, work ethic and ability to see things from a customer’s perspective and experience.

Communications Officer- Corporate Communications

Are you a communications professional with experience in the development and implementation of results-driven communications strategies? Are you a word wizard who thrives on creating engaging content, storytelling and finding innovative and exciting ways to communicate key messages to select audiences? If so, the Alberta Blue Cross Corporate Communications team has an exciting opportunity for you.

Alberta Blue Cross has an immediate opening for a talented, energetic, team-oriented, hard-working communications professional to join our busy Corporate Communications department in the position of communications officer. The Alberta Blue Cross Corporate Communications department develops and delivers timely, effective and cost-efficient internal and external communications to support our organization’s three business units (government, group and individual products), key stakeholders, our employees and various corporate initiatives including leading special events and corporate events, sponsorships and community impact activities. Team members are quality-minded, responsive and dedicated to providing timely service. They hold themselves accountable for high levels of performance. The Alberta Blue Cross Corporate Communications department is committed to communications best practices and has earned numerous awards for its quality work.

Reporting Coordinator – Government Health Benefits

Alberta Blue Cross has an immediate opening for a Reporting Coordinator to join our team.  This position will ensure effective data and information management (collection, analysis and reporting), and is responsible for interpreting data requests, developing queries, performing quality assurance and validation procedures, preparing reports and analyzing trend information. 

The ideal candidate has a great attitude, dedicated work ethic, a strong attention to detail, and has a proven track record for delivering excellent reporting results.

Case Management Coordinator - Life & Disability Services

Working in a flexible work style arrangement, under the direction and supervision of the Team Manager, Life & Disability Services, the Case Management Coordinator (CMC) is responsible for providing administrative and clerical support to the management team and all Case Managers in accordance with the required standards, policies, and procedures of the department.

Group Underwriter – Group Underwriting- Work from Home

The Group Underwriter will support the sales force through timely and accurate risk assessment and rating of both prospective and in-force group business.  The successful candidate will train and develop skills in a hands-on environment, which will enable the individual to manage ongoing underwriting tasks related to an assigned block of in-force group business.

System Analyst (Java) - Information Technology - Contract

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers. Our software development teams are divided by the portfolios they serve, ranging from Administration, Claims, Sales, Finance, and more. As the majority of our applications are built in house, they are supported by teams that include Business Analysts, Quality Assurance, Infrastructure Operations, and a Project Management Office.

Personal Benefits Consultant - Individual Products - Work from Home within Alberta

Are you an experienced sales  professional and looking for a long-term career?  Well look no further, we are looking for a  results driven Personal Benefits Consultants to join our  dynamic team.   With a key focus on customer experience and strong relationship building in a contact centre environment, you will be the expert in educating and promoting our individual health and dental plans over the phone and online. You will assess individual needs and offer client-focused solutions while generating business on behalf of Alberta Blue Cross®. Successful candidates must be passionate about consistently providing exceptional customer experience and be goal and target driven in sales.

This work from home position is  Monday to Friday, 8:30-5:00 pm. Life License Qualification Program  (LLQP) licensing is required, and training is fully paid by Alberta Blue Cross®.  Targeted yearly compensation includes a competitive base salary plus incentive, based on achieving sales targets.  It also offers a Presidents Club to recognize top performers who achieve excellence in their role.  

Senior Auditor – Internal Audit Services

Alberta Blue Cross has  three open vacancies  for Senior Auditor's  with exceptional communication and analytical acumen to join our Internal Audit Services department. Reporting to the Director of Internal Audit Services, the Senior Auditor will collaborate closely with Operations, Risk and Assurance Services, and Accounting and Financial Planning and Analysis in enhancing the partnership of Internal Audit Services and business stakeholders to contribute to a robust and effective financial control environment, while preforming complex internal auditing and advisory support.

The Senior Auditor  will  contribute to the development and delivery of CSAE 3416 reports, along with the development of an Internal Controls over Financial Reporting (ICOFR) program. The Senior Auditor will also take initiative to identify process improvements, efficiencies, and best practices in the organization, as well as overall organizational excellence.  Working in a mobile flexible work style, you will also lead and conduct operational, financial, compliance and governance-related audit and advisory projects, provide key input into the development of the annual risk-based audit plan, and train and coach audit staff.

Drug Benefit Analyst – Pharmaceutical Product & Pricing Administration – Work from Home

Working within a team environment, the Work from Home Drug Benefit Analyst is responsible for maintaining current and accurate drug product information, reporting regarding drug products, and contributing to activities essential to effective management of the drug benefit lists and drug plan designs. The successful candidate will have strong analytical, interpersonal and problem-solving skills, along with an outstanding commitment to providing exceptional service. This position reports to the Manager, Pharmaceutical Product & Pricing Administration in the Clinical Drug Services Department. This is a work from home position.

Group Account Manager - Group Sales Edmonton

Working in a flexible work style arrangement, reporting to the Manager of Group Sales in Edmonton, the position focuses on managing, servicing, cultivating and retaining group clients for an existing book of health benefit plans of small to midsized employer groups in the Edmonton and surrounding area. The Group Account Manager will be responsible for advising groups of additional add on coverage, new products and services, plan design changes, plan’s financial health and negotiation of renewals. 

System Analyst (Microsoft ASP.net) - Information Technology - Contract

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross® has an immediate opportunity for a systems analyst that specializes in Microsoft ASP.net. This position will analyze business requirements, perform design, development, support and documentation activities in a Microsoft ASP.net application environment.  Exceptional communication skills and leadership skills are an asset as you work in an environment of collaboration with Business Analysis, Quality Assurance, Infrastructure & Operations, and our Project Management Office.

Reporting Analyst – Government Services

Alberta Blue Cross has an immediate opening for a Reporting Analyst to join our team.  This position will ensure effective data and information management (collection, analysis and reporting), and is responsible for delivering insights to business leaders and clients, from multiple data sources. 

The ideal candidate has a great attitude, a dedicated work ethic, and has a proven track record for delivering excellent reporting results.

This position plays a pivotal role in supporting Alberta Blue Cross’s largest client and their information needs.   

Analyst – Pharmacy Provider Agreement & Administration

With the support of the Team Manager, and under the guidance of a team Senior, this position is responsible for day-to-day activities related to processing manual pharmacy claims, managing complex pharmacy drug claim inquires, and adjusting direct bill drug claims.  This is a detailed position, requiring accuracy and efficiency, to ensure that work objectives and timelines are met and our reputation for excellent customer service is maintained. 

Technical Architect – Information Technology

Alberta Blue Cross® has an exciting opportunity for an experienced Technical Architect to join our innovative and dynamic Information Technology workforce.

The Technical Architect’s role is to strategically architect the roadmap of our current enterprise-level applications and infrastructure and our plans to evolve them. This role will be responsible for defining and maintain standards and best practices and will be a contributor in the evaluation and selection of infrastructure components such as software, hardware, and networking capabilities. 

Pricing Analyst- Analytics, Research & Pricing

Reporting to the Director of Analytics, Research & Pricing, the Pricing Analyst will be primarily responsible for supporting the broader CX and Marketing Team in the development and management of Group and Individual Products.  The position is accountable for processing information requests pertaining to financial performance, modelling, compiling statistical information, investigating and solving data integrity issues, preparing reports and analyzing trend information.

System Analyst (Microsoft ASP.net) – Information Technology

With over 300 employees in our IT department, individuals contribute to the maintenance, enhancement, and new development of applications that serve both our internal and external customers.  Alberta Blue Cross has an immediate opportunity for a systems analyst that specializes in Microsoft ASP.net. This position will analyze business requirements, perform design, development, support and documentation activities in a Microsoft ASP.net application environment.  Exceptional communication skills and leadership skills are an asset as you work in an environment of collaboration with Business Analysis, Quality Assurance, Infrastructure & Operations, and our Project Management Office.