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Organizational Change Management (OCM) Team Manager – Learning and Organizational Development

Other

|

Edmonton

|

Permanent Full Time

Date posted

January 19, 2022

Closing date

May 30, 2022

Let’s impact lives for the better!

Alberta Blue Cross® is Alberta based, not-for-profit and dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for training and career growth.

OVERVIEW:

Learning and Organizational Development is a fast paced and dynamic environment with a focus on collaboration and teamwork. The OCM Team Manager reports to the Manager of Learning Innovations, which aims to empower team members in the organization to enact change through ideation, collaboration, and celebration.

This position is responsible for overseeing the Alberta Blue Cross’ OCM program and leading a team to support stakeholders in applying OCM best practices. Using the Prosci® framework, the OCM Team Manager will work in partnership with key stakeholders to develop, manage and execute change management plans. This position will also require executing programs that promote OCM within the organization, including facilitating education workshops and developing supporting resources. Through innovative thinking, creative problem solving and relationship building, the OCM Team Manager will be responsible for seizing unique opportunities to apply OCM best practices throughout the organization.

This is a remote position that may require occasional travel to our corporate office in Edmonton. 

WHAT YOU WILL DO:

  • Oversee the OCM program and promote change management best practices across the organization.
  • Inspire, coach, mentor, build, develop, recruit, and support a team to deliver high-quality OCM support to various stakeholders.
  • Create an open work environment where people feel supported, equipped, and trusted.
  • Track, coordinate and manage corporate projects received in Learning and Organizational Development.
  • Execute initiatives that promote, enhance, and evolve the OCM program.
  • Engage, guide and coach key stakeholders (e.g. executive sponsors, change champions) on OCM best practices to lead and support adoption of the change.
  • Develop and implement a change management plan for assigned projects, defining the governance, scope, milestones, deliverables, outcomes, benefits, and due dates.
  • Assess impacts and training needs requirements for each stakeholder group and partner company in conjunction with Learning Services team.
  • Develop a plan and monitor the rollout of training for all stakeholders, according to the project management plan.
  • Support training curriculum development for OCM initiatives.
  • Work in consultations with stakeholders to identify communications needs, stakeholder views, plan stakeholder engagement, plan and prioritize activities and tailor communication materials
  • Prepare and maintain a schedule showing detailed tasks, dependencies, skills, effort, start/finish dates, and resources required to achieve the outcomes.
  • Supports stakeholders to adapt to the change, through implementation of activities such as training and building change resiliency initiatives.
  • Build and maintain strong relationships with your team and our stakeholders via virtual technologies.
  • Provide engaging virtual facilitation experiences to meet diverse learning styles and requirements.

WHAT YOU WILL HAVE:

  • Relevant post-secondary training or equivalent work experience.
  • Minimum of three to five years’ working experience and progressive responsibilities leading people.
  • Working knowledge of Prosci® is an asset.
  • Acute business acumen and understanding of organizational issues and challenges.
  • Exceptional communication skills, including written and verbal.
  • Excellent active listening skills.
  • Excellent presentation skills including facilitation.
  • Must be a team player and able to work collaboratively with others.
  • Ability to work well independently as part of a virtual team.
  • Ability to clearly articulate messages to a variety of audiences at all levels of the organization.
  • Ability to establish and maintain strong relationships.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable with the ability to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Considers and evaluates many factors when approaching situations.
  • Organized with a natural inclination for planning strategy and tactics.
  • Strong research and problem-solving skills with the ability to prioritize, multi-task, and find the root cause to problems.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. This position will remain open until a suitable candidate is selected.  If you have the qualifications we are looking for, apply online at
careers.ab.bluecross.ca

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. This position will remain open until  a suitable candidate is selected.  If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca .


COVID-19 Vaccination Notice: Alberta Blue Cross has a COVID-19 Vaccination Policy that applies to all of its employees.  As a condition of employment, successful job applicants will be asked to confirm their COVID-19 vaccination status and may be required to provide proof of a valid negative COVID-19 test or a valid exemption pursuant to applicable human rights law if not fully vaccinated.


Join our team

Date posted

January 19, 2022

Apply

About us

Let’s impact lives for the better!

Alberta Blue Cross® is Alberta based, not-for-profit and dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for training and career growth.